🔐 Privacy Policy

🔐 Privacy Policy

Effective Date: January 2026

Halo Call Privacy Policy

Halo Call (“Halo Call,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://halocall.app

or use the Halo Call mobile application and related services (collectively, the “Services”).

By using Halo Call, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide

We may collect the following information when you voluntarily provide it:

• Name or display name
• Email address
• Phone number
• Trusted contact names and phone numbers

Support communications sent to support@halocall.app

b. Automatically Collected Information

When you use our Services, we may automatically collect:

• Device type and operating system
• App usage data (feature interactions, timestamps)
• IP address (used for security and fraud prevention)
• We do not collect precise GPS location unless explicitly enabled by you for safety-related features.

2. How We Use Your Information:

We use your information to:

• Provide and operate Halo Call safety features
• Send user-initiated alerts and notifications
• Manage trusted contacts selected by you
• Respond to support inquiries
• Improve app performance, reliability, and security
• Comply with legal and regulatory requirements
• Halo Call does not sell your personal information.

3. Alerts, Calls, and Messages:

Halo Call only sends calls, texts, or alerts when initiated by the user.

We do not send marketing messages or automated promotional communications.

Trusted contacts are notified only when a user explicitly triggers a safety action.

4. Data Sharing:

We may share limited information with:

• Service providers (e.g., messaging and infrastructure providers such as Twilio or Google) strictly to operate core features
• Legal authorities if required by law or to protect user safety
• We do not share or sell user data to advertisers or third parties for marketing purposes.

5. Data Security:

We implement reasonable technical and organizational safeguards to protect your information, including:

• Encrypted connections
• Restricted access controls
• Secure authentication systems
• No system is 100% secure, but we actively work to protect your data.

6. Data Retention:

We retain personal data only as long as necessary to provide the Services or comply with legal obligations. Users may request deletion of their data by contacting support@halocall.app.

7. SMS Consent & Opt-In Language

SMS Communications & User Consent

By using the Halo Call platform, you acknowledge and agree that we may send you SMS text messages related to your use of the service, including but not limited to: safety alerts, emergency communications, account notifications, and support messages.

You may opt-in to receive SMS messages by:

• Entering your phone number on our website or app during account setup
• Agreeing to receive alerts via a consent checkbox
• Sending a specific keyword (such as “HALO”) to our designated phone number

By opting in, you provide express consent to receive text messages from Halo Call. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying “STOP.” For help, reply “HELP.”

We do not sell, share, or rent your phone number to third parties. All communications are subject to our Privacy Policy and Terms of Use

.

8. Children’s Privacy:

Halo Call is not intended for children under 13. We do not knowingly collect personal information from children.

9. Your Rights:

Depending on your location, you may have the right to:

Access your personal information

Request correction or deletion

Withdraw consent

Requests can be sent to support@halocall.app.

10. Changes to This Policy:

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us:

If you have questions about this Privacy Policy, contact:

Halo Call Support

📧 support@halocall.app

🌐 https://halocall.app

Halo Call provides simulated AI phone call experiences intended for personal safety and comfort.

Halo Call does not provide emergency services and does not connect users to 911 or local emergency responders.